All new accounts currently receive access to the full Studio plan during our beta period at no charge. No payment is required until the beta period ends and paid plans are activated.
If you purchase a paid subscription and are not satisfied within 14 days of your first charge, contact us at hello@diabloatelier.com with the subject line "Refund Request" and we will issue a full refund, no questions asked.
After the 14-day window, we do not offer refunds for the current billing period. You may cancel your subscription at any time from Account Settings — you will retain access until the end of the paid period.
We will always issue a refund if:
Refunds are processed via Stripe to the original payment method within 5–10 business days. We do not offer refunds in the form of credits.
Annual subscriptions can be refunded in full within 14 days. After 14 days, a prorated refund may be issued at our discretion for the remaining unused months.
Nothing in this policy limits your statutory rights under applicable consumer protection laws in your country of residence. EU/UK consumers may have the right to a 14-day cooling-off period for digital services under local regulations.
Refund requests: hello@diabloatelier.com
Please include your account email and the charge date.